1. Introduction
Our Dentist Abroad ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you use our website or contact us about dental treatment.
2. Who We Are
Our Dentist Abroad is a dental clinic based in Lara – Yeşilbahçe, Antalya, Turkey, providing dental treatment and coordination services to international patients. For any privacy-related request, you can contact us using the details at the end of this policy.
3. Information We Collect
Information you give us
- Your name, email address and phone / WhatsApp number.
- The treatment you are interested in and any message or details you send us.
- Photographs, X-rays or clinical information you choose to share so we can prepare a treatment plan.
- Booking, travel and accommodation details when arranging your visit.
Information we collect automatically
- Technical data such as your IP address, browser type and device information.
- How you use our website (pages visited, links clicked), collected through cookies and similar technologies.
4. How We Use Your Information
We use your information to:
- Respond to your enquiry and prepare a personalised treatment plan and quote.
- Arrange your consultation, treatment, transfers and accommodation.
- Provide aftercare and honour any written guarantee.
- Improve our website, services and patient experience.
- Send you information you have requested and, where permitted, relevant updates.
- Meet our legal, regulatory and record-keeping obligations.
5. Legal Basis for Processing
Where applicable data protection law (such as the UK/EU GDPR) applies, we rely on one or more of the following legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and improving our services; and compliance with a legal obligation. Any health-related information is processed only with your explicit consent for the purpose of providing dental care.
6. How We Share Your Information
We only share your information where necessary, including with:
- Our clinical team and patient coordinators involved in your care.
- Trusted partners such as transfer and accommodation providers, where needed to arrange your visit.
- Service providers who support our website and communications (for example hosting and analytics).
- Authorities or advisers where we are legally required to do so.
We do not sell your personal information to third parties.
7. International Transfers
Because we care for patients from the United Kingdom and Europe and operate in Turkey, your information may be transferred to and processed in countries outside your own. Where we do this, we take steps to ensure your information is protected in line with applicable law.
8. How Long We Keep Your Information
We keep your personal information only for as long as necessary for the purposes described above, including to provide aftercare and to meet legal, accounting and medical record-keeping requirements. When it is no longer needed, we securely delete or anonymise it.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct or update inaccurate information.
- Request deletion of your information in certain circumstances.
- Object to or restrict certain processing.
- Request a copy of your information in a portable format.
- Withdraw your consent at any time, and complain to a data protection authority.
To exercise any of these rights, please contact us using the details below.
10. Security
We use appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Cookies
Our website uses cookies and similar technologies. For details, please see our Cookie Policy.
12. Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18 without the consent of a parent or guardian.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. We encourage you to review it periodically.
14. Contact Us
If you have any questions, you can reach us at:
- Email: info@ourdentistabroad.com
- WhatsApp: +44 7944 677737
- Phone: 0530 079 6963
- Address: Lara – Yeşilbahçe, Antalya, Turkey